Guided by its four core public welfare strategies—Learning with Joy, Living with Health, Supporting Communities, and Caring for the Elderly—TCFHC integrates Group resources and offers a wide range of financial products and services to help address social issues. Through its financial influence, the Group fulfills its corporate responsibility for sustainable development and expands its positive social impact.

In addition, TCFHC encourages employees to participate in charitable and volunteer activities to cultivate and internalize a strong sense of social citizenship. The Group has established the TCFHC Group Volunteer Service Implementation Guidelines, under which the Chairman leads volunteer initiatives and demonstrates leadership commitment, fostering a top-down culture of corporate philanthropy. Through these efforts, the spirit of "giving back to society what is taken from society" is instilled in every employee. TCB BNP Life has also implemented a volunteer leave program, complemented by a Volunteer Passport initiative, to encourage employees to actively engage in public welfare and community service activities.

TCFHC adopts the London Benchmarking Group (LBG) Business for Social Impact Framework (B4SI) that consists of respective data under "cash input", "time input", "non-monetary input", and "recurring expense management effort" and 3 types of donations, namely the impact into 3 donation categories, including "charitable donation", "community investment", and "business initiatives". The total investment in the 4 major public welfare strategies in 2025 came to NT$248 million.

Being "holistic", TCFHC is fully aware of the importance of education and talent development to corporate and social sustainability and has been working closely with communities, schools, and institutions over the years for its non-stop long-term support of education and academic research. TCFHC strives to provide every child with equal educational and social resources, achieve financial inclusion, and bring financial knowledge and the concept of financial management to different groups in society, such as teenagers, students, and the elderly.

Rewarding Learning

TCB is a proactive member of the "Charity Fund for Financial Services Industry Education" launched by the "Taiwan Financial Services Roundtable" whose donations are mainly from various financial agencies and institutional members. The fund provides NT$100 million scholarships and subsidies every year to poor and disadvantaged students to help them finish school successfully and to organize educational courses to improve their financial knowledge. A total of 17,480 students were helped according from 2015 to 2025.

As an incentive for undergraduate, graduate, and PhD students to study economic or financial topics, TCB started the research scholarship in 1954 to reward outstanding researchers over the long term. In addition, since 1997, scholarships and grants have been awarded annually to outstanding students or children of faculty and staff in schools under the jurisdiction of the government agencies that entrust the collection of tuition and fees or the deposit of school funds, as well as to county and municipal governments that entrust the collection of payments or the disbursement of compensation.

Cultivating Financial Literacy

TCB holds the campaign "Communicating Financial Knowledge to Campuses and Communities". Internal professional lecturers travel to various places to deliver financial knowledge, including elementary schools, junior high schools, senior high/vocational high schools, colleges and universities, communities, senior citizens, people with disabilities, the national army, correctional institutions, and social welfare groups. In 2025, a total of 44 sessions were held, with approximately 2,476 participants. It covers not only wealth management and financial practices but also correct ideas about anti-money laundering and counter-terrorism financing to be communicated to teenagers and the public with relatively insufficient financial literacy for maximum promotional efficacy. It has been honored with the "Contribution to Financial Education - Outstanding Commitment Award". To assist SMEs and micro-enterprises in improving their management capabilities and financial competitiveness, the Bank, together with the Taiwan Small and Medium Enterprise Counseling Foundation, held a seminar in 2025. Industry experts, government representatives, scholars, and business owners discussed over the topic "Smart Technology Drives Sustainability and Creates a New Era", exploring how businesses can seize new business opportunities amidst concurrent technology and sustainability reforms. Approximately 112 people participated.

In 2025, TCB held over 330 wealth management seminars, with a total of more than 5,900 participants in total plus 102 trust promotional workshops in social welfare organizations, medical institutions, schools and nursing homes to raise public awareness of trusts.In addition, TCB organized a wealth management camp for teenagers, applying the edutainment approach, where students played games and learned correct ideas about wealth management at the same time. To help teenagers form ideas about risk management, BNP TCB Life organized the campus lecture tour "Talk It Out Clearly and Have a Great Time Together" to three schools: Qingshui High School in New Taipei City, Mingde High School in Taichung City, and Shuguang Girls' High School in Hsinchu City, with a total of nearly 2,700 students participating. TCVC donated to the 16th Global Think Tank Forum of National Taiwan University, providing students with a cross-disciplinary and cross-generational platform for industry-government-academia exchange and a space for enlightenment and critical thinking. A total of 260 people attended the forum and conversed with one another on current FinTech trends and issues. TCSIT held a wealth management seminar at Aletheia University, using vivid practical scenarios to help students understand the importance of wealth management vehicles and asset allocation. Approximately a total of 60 people participated.

Minority Empowerment

TCS has long been committed to supporting education in rural areas, narrowing the urban-rural gap, and creating an equal and high-quality educational environment. It continues to donate to the Eden Social Welfare Foundation, the IPOWER Training Institute, and the Teacher for Taiwan Education Foundation. In addition, valuing the development of teenagers from high-risk families, TCS also donated to the Bornanew Youth Caring Association to help juvenile delinquents reintegrate into their families and schools. Moreover, scholarships and grants were available for the children of detainees to encourage them to bravely cope with the future, and in hopes of the society accepting the families of detainees and no more discrimination against them. The total donation in 2025 came to NT$400 thousand.

Industry-Academia Collaboration

In 2011, TCB started to take part in the "Economically Independent Youth Part-time Employment Program" of the Youth Development Administration, Ministry of Education so that economically disadvantaged schooling youths can work in a safe and secure environment as workplace freshman and learn to be economically independent. In 2025, 50 work-study opportunities were offered and to date, over 550 work-study opportunities have been offered. In 2018, TCS implemented the "Guidelines for Hiring Work-study Students" to prioritize current university students for the short-term manpower needed during winter and summer breaks. To date, more than 11 such students have been hired. In 2025, work-study students with outstanding performance also turned full-time.

Senior Education

Aiming to become the "Leading Brand in LOHAS Senior Care", the Group continues to offer a full range of products and services to help the public plan for life after retirement and make arrangements for their later years in advance. In 2025, 3 "TCB Lectures - Happy Living and Secure Caring Master Class" with more than 1,075 people discussing plans about second lives were held. Also on "Orange Generation, Living Well with Ease", TCB held 4 tax planning courses for eldercare and long-term care and 2 educational and friendly experiential activities where the industry's first Fulfillment Trust and Pet Trust was introduced to the public to help them understand personal physiology, psychology, social relations, and asset security in eldercare society. There were 400 and 150 participants, respectively.

TCFHC is a long-term supporter of the sports industry by exploring rising stars in sports. Since 1947, the table tennis team (1947), the baseball team (1949), and the badminton team (1992) have been formed. Each year, over NT$ 100 million is invested in sports team trainings, promotion, and sponsoring school sports events. TCFHC received the "Sports Enterprise Certification" Symbol from the Ministry of Sports for the 4^th time and the Sports Activist Awards for the 17^th time in 2025.

Nurturing Sports Talents

For the past few years, TCFHC's players have had outstanding performance internationally, such as world-class players Tai Tzu-ying and Chou Tien-chen, badminton players Lee Che-hui, Yang Po-hsuan, Hsu Ya-ching, and Peng Yu-wei, table tennis players Cheng I-ching, Chuang Chih-yuan, Lin Yun-ju, Kao Cheng-jui, and Feng Yi-hsin, and baseball stars Wu Sheng-feng, Wang Cheng-hao, Chen Hsiao-yun, Lee Yi-wei, and Lin Yi-wei. All are outstanding athletes nurtured by TCFHC. In 2025, TCFHC sent players to take part in more than 50 domestic and international events, achieving remarkable results and showcasing Taiwan to the world.

In addition to ensuring support for active players, TCB tries to recruit athletes with great potential through national games or in collaborative schools and provide them with nutrition allowances and competition bonuses in order to ease their financial burden. Outstanding performance is rewarded with an offer to become a full-time player on the team, and they can continue working at TCB after retiring from the team.

TCFHC supports the development of grassroots sports in Taiwan. In 2025, baseball and table tennis summer camps were held at at the Chiayi City Yunsan Baseball Stadium and the Tainan Municipal Table Tennis Hall, with more than 900 participants; players were given tangible resources and precious experience sharing opportunities to nurture additional talent in sports.

Promoting Sports Events

In addition to cultivating sports talents and enhancing Taiwan's international sports competitiveness, TCB also promotes sports culture, encourages employees to pay attention to their physical and mental health and develop sports habits, and organizes various sports events to promote sports culture among the public.

i-Health for the Old and Young

TCS continuously donates to the Mennonite Social Welfare Foundation and actively supports care services for elderly people and people with disabilities in Hualien and Taitung. Given the relatively insufficient medical resources in Hualien and Taitung, TCS has donated to the South-Link Medical Foundation to improve medic services for economically disadvantaged people in rural areas and increase emergency financial aid grants. TCS has also built circuit healthcare stations and care centers for the elderly in respective villages along the south link to provide health education and free physiological monitoring, in hopes of contributing to urban-rural equality in medical care and ensuring that residents in rural areas have access to sound medicine and care. In addition, TCS has participated for five consecutive years in the "Cherish Our Kids" charity fair held by the Chiayi Fund for Children and Families at National Chiayi University by donating one charity stall to sell "food and dried goods" provided by the Fund, and sponsored emergency relief, child support, and child protection funds to communicate ideas about child protection and safeguarding children's health.

Blood Drives

To address blood shortage, in 2025, TCB and CoAMC held one charity blood donation event at the head office building and around the 228 Park, respectively, collecting a total of 192 bags of blood. Colleagues were called upon to roll up their sleeves and donate blood.

While the economic and trade environment and social structure change, the fast pace of life has led to public negligence in caring for vulnerable organizations and groups. In light of this, the Group, remaining zealous, continues to take advantage of its presence throughout Taiwan while reaching out to respective counties and cities and making donations, in kind or in cash, to ensure abundant learning resources available for outlying children, teenagers and people with disabilities and to improve the quality of life of the elderly living alone. In addition, TCB supports local agricultural products in Taiwan to promote local agricultural development and take care of farmers' livelihoods. It also purchases holiday gift boxes sold by sheltered organizations to provide tangible help and care, thus fulfilling its corporate social responsibility.

No Poverty

TCFHC is committed to giving back to society and continues to uphold the Group's charity policy. In 2025, TCFHC organized 95 fundraising events for disadvantaged groups and families in need, and donated approximately NT$27.0538 million. The relatively more representative events are as follows:

Zero Hunger

TCFHC has been helping to end hunger in the community for years. TCFHC has participated in the "TAIFEX Food Bank" for 11 consecutive years since 2015. The campaign donates goods to impoverished or crisis-struck families or marginalized households not eligible for welfare benefits.

TCS continuously orders coffee beans from the Future Cafe, established by the Bornanew Youth Caring Association, and festivity gift boxes from other charity organizations, worth cumulatively NT$480 thousand as of 2025 in support of public welfare through actions, which has also helped the disadvantaged support themselves.

Supporting local revitalization and sheltered workshops

In line with the long-term care concept of "Respite Coffee", BNP TCB Life purchases coffee from small farmers in Chiayi as festivity gifts, which has cumulatively come to 400 pounds of specialty coffee. In 2025, it also purchased 1,200 festivity gift boxes from Kanner Foundation of Taiwan worth around NT$550,000. TCVC purchased gift boxes of ten-grain rice from Hanxi Farm and custard apples from local farmers' associations. TCBF purchased handmade soaps and festivity gift boxes from organizations such as the Syin-Lu Social Welfare Foundation and the Children Are Us Foundation. TCB and TCS purchased oranges from local farmers' associations. The entire group has taken practical actions to support sheltered workshops and local agricultural products worth cumulatively NT$1.9075 million as of 2025.

Supporting Charities and Community Watch

TCFHC not only extends its core competencies and influence as a financial institution to develop a wide range of financial products and services for consumers, but also fulfills the spirit of "Taking from Society and Using in Society". TCFHC combines resources from the Group and supports charities and emergency relief efforts on an ongoing basis.

 Convening volunteers to give back to society

Sponsoring Arts and Supporting Cultural Development

To promote the development of the cultural industry, TCB sponsored the General Association of Chinese Culture to organize events such as the "2025 WE ARE" New Year's Eve music program, the "TAIWAN PLUS" event in Osaka, Japan, the "2025 Arts and Culture Tea Party" event, the "Matsu Biennial" event, and the "2025 National Day Presidential Office Building Architectural Light Sculpture Exhibition", in order to strengthen Taiwan's connection with the world and celebrate important festivals. In addition, it sponsored the "2025 World Citizens Taiwan Takes Flight Annual Concert", supported national celebrations by sponsoring the National Day Parade and the Nantou County Government's "2025 National Day Fireworks in Nantou" and other events. The total investment in arts and culture in 2025 exceeded NT$9 million.

TCS donated NT$105,000 to the "Fugue Mobile Music Care Association" through a "ticket purchase donation" to support Fugue Children's Music Culture in holding 3 "Taiwanese Picture Book Concerts" at the National Taichung Theater in 2025. The concerts invited children from low-income families, children from out-of-town areas, and children who have long participated in the "Mobile Music Classroom" to watch the performances, with a total of 146 participants in total. The concerts aimed to cultivate artistic appreciation in a high-quality musical environment and ensure that cultural education goes beyond just concepts.

TCVC donated NT$66,000 to support the fundraising project for the post-production screening of the documentary "The Day the War Ended". Based on historical footage and interview materials, the documentary presents the social landscape of postwar Taiwan, aiming to promote cultural preservation and raise public awareness of multiculturalism and public issues.

Taiwan officially became a super-aged society in 2025 structurally. With an aging population and a low birth rate, long-term care has been a topic of interest. Seniors who are incapable of taking care of themselves or people with disabilities are mostly cared for by their family members at present. As a result, family caregivers bear significant physical and mental stress. Social issues surface once it is impossible to strike a balance among work, finance, and social life. Therefore, since 2013, BNP TCB Life and TAFC have been working together to introduce various measures and activities that support and care for family caregivers.