Occupational Safety and Health Management System
The Group's "Occupational Safety and Health Policy" applies to all employees, customers, contractors, and suppliers across the Group. Committed to providing a safe and healthy environment, the Group promotes occupational health and safety based on 4 key pillars: caring for employees, preventing hazards, promoting health, and comprehensive participation. The Group is dedicated to implementing the following policies:
TCB has a sound occupational safety and health governance framework in place, and its "Occupational Safety and Health Committee" that consists of 11 members, including the employer, unit heads, and 4 labor representatives, meets once every three months, with a labor force participation rate of 36.4% (more than one-third) to ensure full communication and substantive participation of both labor and management on safety issues. The Committee reviews and follows up on health management, health promotion, safety protection, labor health service, and occupational safety supervision and inspection, among others, as a continuous effort to strengthen the workplace defense mechanism. In 2025, it met 5 times in total and cumulatively reviewed 15 proposals, including 12 on advancement in safety and health management and 3 on optimization of employee benefits; all corrective actions have been enforced.
To ensure transparent management and the supervisory function of decision-makers, the "Occupational Safety and Health Performance Report" is prepared on a quarterly basis and is submitted to the Board of Directors for reference after it is reviewed and approved by the Committee to ensure supervision over occupational safety governance by senior management. This operational model not only complies with international standards such as ISO 45001, TOSHMS, and ISO 45003 but also demonstrates in substantial terms the commitment to reduced risks of occupational disasters and a safe workplace.
Following the implementation of the ISO 45001 Occupational Health and Safety Management System and the Taiwan Occupational Safety and Health Management System (TOSHMS), TCB has continued to operate its Occupational Safety and Health Management Promotion Task Force. The management system covers all employees at the head office, suppliers, and non-employee workers, including contractors.
Each year, TCB formulates a comprehensive Occupational Safety, Health, and Security Management Plan. The plan includes initiatives for strengthening occupational safety and health management, promoting education and training, conducting self-inspections, performing hazard identification and risk assessments, and implementing various improvement measures. Based on the plan, annual priorities and action plans are established to continuously reduce occupational hazard risks and create a low-risk, comfortable, and safe working environment.
In terms of management, there are periodic internal audits for systematic inspections and continuous control and correction and they are verified by third-party certifying bodies to ensure validity of the management system. Meanwhile, TCB highly values workplace capacity building and hold education and training on internal audits for heads of occupational safety and health and members of the taskforce at respective units. Cumulatively, 36 people have become qualified internal auditors. System stability is maintained through systemization of operations. In addition, occupational safety requirements apply to supply chain management. Regulations governing occupational safety and health are included in the "Undertaking on Corporate Social Responsibility and Environmental Sustainability Clauses" and suppliers are asked to follow them for maximized managerial influence and fulfilling the responsibility to ensure safety throughout the value chain.
As the workplace pattern changes, protecting mental health has become an important issue to be addressed in terms of corporate sustainability. TCB took the lead and introduced the international standard ISO 45003:2021 - Psychological health and safety at work. The combination of the two standards symbolizes elevation of occupational safety and health from "risk prevention" to "organizational resilience" and true practice of "holistic" management by including employees' needs and dignity in the operating procedure and placing them at the core of organizational decision-making. In addition to the continued training of ISO 45001 internal auditors, TCB newly trained ISO 45003 internal auditors in 2025, with total training hours amounting to 66 hours. TCB also continues to optimize its Employee Assistance Program (EAP), adopts a zero-tolerance approach toward unlawful workplace violence and misconduct, and is committed to creating a safe, respectful, and supportive work environment.
Hazard Identification, Risk Assessment, and Incident Investigation Management Procedures
The Group places great importance on the safety and health of all workers. Guided by the principles of prevention and risk reduction, the Group implements comprehensive occupational safety and health measures covering all operations, employees, and contractors. Management is responsible for conducting reviews and risk assessments, while occupational safety and health supervisors within each unit are responsible for implementation and execution.
In 2025, neither employees nor non-employees experienced any major work-related injuries, permanent total disabilities, or work-related fatalities.
To ensure that employees are familiar with occupational safety and health regulations as well as the Company's safety and security management mechanisms, the Group has established the Occupational Safety and Health Work Rules and Guidelines for Emergency Injury and Illness Response. These policies set forth operational standards for occupational safety and health management and define principles for handling emergency incidents. In addition, the Group complies with regulatory requirements for the reporting of occupational incidents and follows the ISO 45001 incident reporting and investigation procedures. Through thorough investigations of incident causes and circumstances, the Group monitors employee health and safety conditions and implements corrective and preventive measures to reduce the likelihood of recurrence.
Supply Chain and Non-employee Safety Management
Prevention and mitigation of direct impact of occupational health and safety issues on business activities
TCB considers contractors as important partners. To ensure the safety at work of their people, besides informing them of and monitoring hazards as required by applicable occupational safety and health laws and regulations, respective units have various management mechanisms in place (such as including safety regulations in contracts and informing contractors' staff of hazards or communicating such information to them before they enter the premises as well as safety supervision and other relevant management and training) and demand that they undertake that they will abide by the occupational safety and health policy for enhanced contractor safety and health management. Meanwhile, safety checks take place through supervisory occupational safety and health inspections, with discovered deficiencies listed in bullet points for which corrections are demanded by a given deadline. All the deficiencies found of contractors in 2025 have been completed corrected.
The "Regulations Governing Emergency and Crisis Management" have been formulated as the basis for handling emergencies. This effectively controls risks and damages arising from emergencies, stabilizes corporate operations, and enables each unit to coordinate smoothly with others and handle the aftermath rapidly. The head office, each regional center, and operating site of TCB have formed "emergency response teams" to assist in handling various hazards and emergencies. In addition, when contractors are disabled due to injuries or pass away due to incidents, the supervisor of the unit responsible for the construction shall report in accordance with the regulations.
Employee Health Protection Plan
TCFHC encourages employees (96.5%) and non-employees (3.50%) to practice spontaneous health management. For mid-to-old-aged employees (53.7%) and those with disease or abnormalities found in the Top 10 items of health examination, healthcare information and health promotion or advisory services, among other, are provided proactively. Meanwhile, multiple prevention programs (against ergonomic and unlawful infringements and covering maternal health protection, etc.) are introduced under the Occupational Safety and Health Act in addition to questionnaires distributed during employee health checkups or health interviews with the physician on site for concurrent hazard identification and risk assessment, continuing to care for and supporting employees in their physical health and mental well-being. No occupational hazards occurred during the year.
Occupational Health and Safety Supervision and Inspection
Occupational Health and Safety Training
The Group, during new hire education and training, emphasizes obligations of employees in safety and health and the importance of self-protection. The Company follows the Occupational Safety and Health Act; in case of any danger at work, once found, it will be reported immediately and employees may retreat spontaneously to a safe location.
Respective units are configured with at least 1 occupational safety and health supervisor, fire prevention manager, or rescuer. All are controlled through the information system. Upon any vacancy, someone will be sent to receive training at an institution designated by the competent labor authority. In addition, in-service education and training take place periodically to improve safety and health knowledge and skills.
Health Service and Health Promotion in Workplace
Occupational Safety and Health Risk Management
TCFHC systematically plans annual health management plans according to key indicators such as employee health checkup findings, health management efficacy, and epidemiology. Through substantive actions such as on-site services provided by medical doctors, diversified health topic seminars, and health and exercise promotion, among others, reported safety events and hazards identified are included in the risk assessment module and prevention and control measures are set against high-risk issues, with implementation efficacy reflected upon periodically.
Based on the 2025 workplace risk assessment indicators, the Group identified four health-related issues with medium-to-high likelihood of occurrence and/or operational impact as key health risks requiring management. Among these, cardiovascular risk, metabolic syndrome, accidental injuries, and poor vision were designated as priority risk factors for the year, and corresponding management objectives and improvement initiatives were implemented. In 2025, the Group achieved zero cases of occupational disease and recorded no major incidents arising from workplace safety concerns.
Health Promotion and Safe Workplace
The Group is devoted to building a work environment that is both promoting health and a safe workplace. By systemizing the health management mechanism, introducing professional medical resources, and diversifying health promotion measures, comprehensive care is made possible in addition to persistent advancement in the health management strategy for the sake of minimizing workplace health risk and boosting employee welfare.
As part of the continuous support of the World Day for Safety and Health at Work in 2025, the "National Occupational Safety and Health Week Campaign" took place. Led by the highest-ranking executive, the campaign covered disaster prevention drills, occupational safety workshops, mental health seminars, communication skills training, cancer screening, and CPR+AED first-aid training, etc. to comprehensively boost safety awareness, health knowledge and skills, and response capabilities among employees and to reinforce the organizational safety culture.
In terms of institutional deepening and organizational diffusion, with the "healthcare train", 24 rounds of events took place and were attended by 625 people in total. Thirty-one branches were approved through spontaneous healthy workplace rating to successfully extend the health management responsibility from the head office to respective operating sites for enhanced autonomous health management capabilities and maturity throughout the organization. Meanwhile, efforts continued to optimize workplace-friendly measures, such as breastfeeding (breast milk collection) rooms, females-only cancer screening (such as pap smear and mammography) for a diversified, equal, and inclusive (DEI) workplace.
Based on health checkup findings, the risk identification and classification system was created; nursing professionals perform the analysis and assessment and provide health guidance and tracking service reflective of individual health conditions. In 2025, a total of 7,818 people completed health checkups, with an examination rate up to 92.1%, to effectively keep track of their health conditions, which would serve as important criteria for dynamic adjustment of the health management strategy. In addition, there were 96 rounds of on-site services provided by medical doctors; professional health counseling was provided to a total of 747 people. In addition, along with the EAP, mental support was provided to a total of 185 people. Together, they contributed to the creation of an integrated support system that takes care of both physical and mental health.
To boost health knowledge and skills among employees and transform them into substantive actions, weight management and diversified health workshops were held in 2025, with 1,598 participants in total and among them, 128 successfully lost weight, with 4.53 kg of weight lost per person on average, indicating that health promotion measures have effectively translated to substantial health accomplishments. In addition, to enhance prevention and response capabilities, 15 rounds of CPR+AED training (857 participants) and cancer screening (a total of 175 people) were held; they have helped boost emergency response in the workplace and the early detection rate of disease.
TCB held the hiking event in 2025 to successfully combine health promotion and environmental sustainability; employees are encouraged to walk instead of taking public transportation and practice a low-carbon life. The event was participated in by 446 employees (including contractors) and their dependents in total, with cumulatively 602,233,505 steps walked and an estimated reduction in carbon of about 55.4 tons equivalent to about 4,617 trees planted, demonstrating accomplishments in integrating health promotion and climate action.
Note:
1. The carbon footprint emission factor for a privately owned passenger vehicle (gasoline-powered) is 1.150E-01 kgCO 2 e, based on data published by the Product Carbon Footprint Information Platform of the Ministry of Environment.
2. A Taiwan camphor tree is assumed to have a diameter at breast height (DBH) of 47 cm and a height of 11.01 m. Its lifetime carbon sequestration capacity is estimated at approximately 550.5 kg CO 2 , equivalent to about 13.76 kg CO 2 per year (calculated using an average annual sequestration of 12 kg CO 2 ), based on information published by CASE Exploratory Science.
External Certification
External Certification ISO 45001