Corporate Governance

• NT$ 17.878 billion in consolidated net profit after tax, more than NT$ 4.803 trillion in total assets with an annual growth of 7.32 %

Sustainable Finance

• The 2^nd largest market share in loans to Six Core Strategic Industries with an outstanding balance of NT$ 655.039 billion
• An outstanding balance of NT$ 262.345 billion in loans to the green power and renewable energy
• 242 loans with a total balance of NT$ 174.19 billion to urban renewal and risky/old building construction projects
• Invested in green energy businesses and issued sustainability bonds for a total of NT$ 73.781 billion
• Issued green bonds, sustainable development bonds, and social responsibility bonds for a total of NT$ 8 billion
• The total installed capacity of approved renewable energy financing projects reached 2,855 MW
• Undertook up to 6 loan and credit cases in compliance with the Equator Principles
• NT$ 1.385 billion approved in green consumer loans
• The total amount of the "Green and Sustainable Time Deposit Project" reached NT$ 2.71 billion
• A total of 181,343 credit cards made of environmentally friendly materials
• TCSIT issued a green finance fund, whose size had reached NT$ 3.119 billion
• TCS underwrote 4 green bonds, 2 sustainable development bonds,  1 public interest IPO case, and 8 environmentally friendly cases

Customer Commitment

• A total of 3,465 Housing Loans for Young Adults approved for a total of NT$ 22.998 billion
• A total of 2,744 Bagful of Happiness Loans approved for a total of NT$ 16.98 billion
• NT$ 2.267 billion approved for 2,545 Loans for Youth Entrepreneurs
• NT$ 83 million approved for 118 Micro/Women Start-up Loans
• A total outstanding loan balance of NT$ 831 billion issued to  71,252 SME accounts
• 8,314 new beneficiaries added in the year to property trusts for seniors and the disabled
• A total of 31 "Trust and Long-Term Care Training" were held, and 630 practitioners were coached to obtain the professional qualification of "Senior Financial Planning Consultant" and 81  were certified as "Family Trust Planning Consultant"
• 614 fintech patents approved
• Customer service satisfaction 95 %

Employee Care

• NT$ 7.6  million in physical exam allowances for employees in the Group
• All subsidiaries of the Group have received the "Badge of Accredited Healthy Workplace - Health Promotion" from the Health Promotion Administration
• NT$ 19.075  million in child birth subsidies for employees in the Group
• NT$ 17,292.33  million in employee welfare expenses
• The percentage of female executives reached  56.42 %
• The average reinstatement rate of unpaid parental leave reaching  93.48 %
• The 3-year average salary raise at  3.99 % for TCB and a total increase of up to  6.65 % after accounting for yearend bonuses and promotions for those who passed performance evaluations since January 2024
• 50 % of interns in the industry-academia cooperation program returned to work full-time at TCB
• TCB held  3  "TCB Health Lectures" and the total hours of research and study among its staff reached  32,801

Environmental Sustainability

• TCB promotes energy conservation and carbon reduction projects such as "TCB Energy Conservation and Carbon Reduction", "Replace and Reduce the Number of Lightings" and "Air-Conditioning System Energy Conservation Improvement". In total, around 2,257,232 kWh of electricity is saved, reducing approximately 1,117.30 tCO2e
• Solar photovoltaic power generator facilities are set up in 11  locations, with a total of 260,028 kWh of electricity generated, reducing approximately 128.74 tCO2e
• A total of 24.4647 million kilowatt-hours of renewable energy has been purchased, 2.2447 million kilowatt-hours of green electricity has been supplied and 2,250 renewable energy certificates have been obtained
• Replace fuel-powered scooters with electric scooters and lease  202 company cars with green marks or energy labels
• 45 environmental sustainability-related education and training sessions were held, attended by a headcount of up to 5,916  people, and 75 "ESG Elementary School" articles were released
• Support the Ministry of Environment in promoting 32 measures of green office
• Held the Vegetable Day on a greater scale, attended by a headcount of up to 47,852 people, reducing about 36.37 tCO2e
• Donated a total of NT$ 1.4356 million to the "Taiwan Wetland Conservation Alliance" and the "Dandelion Foundation" to promote natural resource conservation and waste recycling
• Cleaned wetlands and coastlines, with 186 kilograms of garbage in total picked up
• Help employees practice "green consumption" and "green living", with a total of 1,307,500 environmental green points issued
• There were 369 domestic suppliers with a purchase of NT$1 million or higher signed the "Undertaking on Supplier CSR and Environmental Sustainability Clauses"
• The amount of green procurement has reached NT$ 88.98 million

Social Inclusion

• The amount donated exceeded NT$ 14.5 million to 77 charity organizations
• Held close to 241 courses through Respite Academy with TAFC, providing 23,493 cups of Respite Coffee, and about NT$ 24.00  million in donations
• Hosted 4 TCFHC Classrooms, attended by a total of 1,965 to deliver knowledge on LOHAS lifestyle and long term care
• Supported social empowerment and award academic research through more than NT$ 45 million in donations
• Donated a total of NT$ 401,200 to 3 rural social welfare groups, inculding Teach For Taiwan, Little Tree, and Eden Social Welfare Foundation
• Spent approximately NT $4.0852 million on buying local innovations and products