Corporate Governance (2022)

• Consolidated net Income was NT$20.817 billion, the total assets exceeds NT$4.476 trillion, with an annual growth rate of 0.95%

Sustainable Finance (2023)

• The second largest market share in loans to Six Core Strategic Industries with an outstanding balance of NT$655.039 billion
• An outstanding balance of NT$262.345 billion in loans to green power and renewable energy
• 242 loans with a total balance of NT$174.19 billion to urban renewal and risky/old building construction projects
• Invested in green energy business and issued sustainability bonds for a total of NT$73.781 billion
• Issued green bonds, sustainable development bonds, and CSR bonds for a total of NT$8 billion
• Total installed capacity of approved renewable energy financing projects reaching 2,855 MW
• Accredited 6 cases in compliance with the Equator Principles
• A total of NT$1,385 million approved in green consumer loans
• A total of 181,343 credit cards made of environmentally friendly materials
• TCSIT issued a green finance fund, whose size had reached NT$3,119 million
• TCS underwrote 4 green bonds, 2 sustainable bonds, 1 social welfare, and 8 environmentally friendly cases

Customer Promise (2023)

• A total of 3,465 Housing Loans for Young Adults approved for a total of NT$22.999 billion
• A total of 2,744 Bagful of Happiness Loans approved for a total of NT$16.98 billion
• NT$2.267 billion approved for 2,545 Loans for Youth Entrepreneurs
• NT$83 million approved for 118 Micro/Women Start-up Loans
• A total outstanding loan balance exceeds NT$831 billion issued to 71,252 SMEs
• 8,314 new beneficiaries added in the year to property trusts for seniors and the disabled
• 614 Fintech patents approved

Employee Care (2023)

• NT$7.6 million in physical exam allowances for employees in the Group
• All subsidiaries of the Group have received the “Badge of Accredited Healthy Workplace-Health Promotion” from the Health Promotion Administration
• NT$19.075 million in child birth subsidies for employees in the Group
• The percentage of female managers/employees reached 56.42%
• 92.31% of employees on maternal/parental leave in the Group returned to work
• The average salary increase in TCB in the past three years was 3.99%. Starting from January 2024, the total salary increase after year-end assessment and promotion reached 6.65%.
• 50% of interns in the industry-academia cooperation program returned to work full-time at TCB
• 3 “TCB Health Lectures” were held, with 32,801 hours

Environmental Sustainability (2023)

• TCB promotes energy conservation and carbon reduction projects such as “TCB energy conservation and carbon reduction”, “Replace office equipment and refrigerators”, and “Replace and reduce the number of lightings”, saved approximately 2,257,232 kWh of electricity and reduced approximately 1,117 tCO₂e of carbon emissions
• Set up solar photovoltaic power generator facilities in 10 locations, with a total of 195,028 kWh of electricity generated, reducing approximately 96.54 tCO₂e
• TCB has purchased 24.4667 million kWh of renewable energy, with 1.547 million kWh supplied as green electricity, and have obtained 925 certificates of renewable energy
• Replace fuel-powered scooters with electric scooters and lease 103 company cars with green marks or energy labels
• Conducted 45 sessions of sustainable-related education and training, reaching 5,916 participants, and distributed 50 episodes “ESG Classroom”
• Support the Environmental Protection Administration, Executive Yuan in promoting 31 measures of green office
• Attracting 47,764 participants to take part in the Group’s Vegetable Day, who together had reduced carbon emission by 3.63 tCO₂e
• Donated a total of 1.4356 million to Wetlands Taiwan and Dandelion Hope Foundation
• Conducted wetland and coastline cleanups, collecting a total of 186 kg of garbage
• Cultivated employees to practice “green consumption” and “green living” issuing a total of 1,307,500 environmental green points
• There were 369 domestic suppliers with a purchase of NT$1 million or higher signed the “Undertaking on Supplier CSR and Environmental Sustainability Clauses”
• The amount of green procurement has reached NT$62.07 million

Social Inclusion (2023)

• Donated more than 14.5 million to 77 charity organizations
• Held close to 241 courses through Respite Academy with TAFC, providing 23,493 cups of Respite Coffee, and more than NT$23.93 million in donations
• Organized 31 Seed Staff of Long-Term Care seminars, and helped 630 employees acquire “Certification Test for Eldercare Financial Planning Consultant ” and 81 employees acquire “Certification Test for Family Trust Planning Consultant”
• Hosted 4 “TCFHC Classrooms”, which were attended by a total of 1,965 people, to deliver knowledge on LOHAS lifestyle and long term care
• Supported social empowerment and award academic research through more 45 million in donations
• Donated a total of NT$401,200 to Teach For Taiwan, Little Tree, and Eden Social Welfare Foundation
• Spent more than NT$4 million on buying local innovations and products