Resilience
- NT$19.809 billion in consolidated net profit after tax, more than NT$5.165 trillion in total assets with an annual growth of 7.68 %
Inclusion
- The 2nd largest market share in loans to Six Core Strategic Industries with an outstanding balance of NT$800.574 billion
- TCB has an outstanding balance of NT$335.81 billion in loans to the green and renewable energy. Since 2016, TCB has cumulatively approved renewable energy financing projects with a total installed capacity of 2,926 MW
- TCB manage 3 loan and credit cases in compliance with the Equator Principles
- TCB issued green bonds, sustainable development bonds, and social responsibility bonds for a total of NT$9 billion since 2019
- A total of 28 “Trust and Long-Term Care Training” sessions were held by TCB, with 848 practitioners coached to obtain the professional qualification of “Senior Financial Planning Consultant”, and 195 certified as “Family Trust Planning Consultants”; a total of 3 employees of TCS obtained the “Senior Financial Planning Consultant” certification
- TCB has been granted 829 FinTech patents, while TCS has obtained 1 patent
- The average customer service satisfaction rate for TCB, BNP TCB Life , and TCS is 95 %
- TCSIT issued a green finance fund, which has reached a size of reached a size of NT$2.274 billion
Synergy
- The average participation rate in the Group’s employee stock ownership trust reached 96.28 %
- NT$1,852,791 million in employee welfare expenses
- The percentage of female managers reached 57.27 %
- The average reinstatement rate of unpaid parental leave reaching 95.74 %
- The amount donated to 97 charity organizations exceeded NT$15.42 million
- Spent approximately NT$6.49 million on buying local innovations and products
- Hosted 3 TCFHC Classrooms, attended by a total of 1,074 participants, to deliver knowledge on LOHAS lifestyle and long-term care
- Supported social empowerment and award academic research through donations totaling more than NT$47 million
- BNP TCB Life, in collaboration with TAFC, held close to 288 courses through Respite Academy, providing 16,858 cups of Respite Coffee, and facilitated donations totaling more than NT$28 million
- TCS and CAM organized a blood donation activity separately, collecting 204 bags of blood
Enrichment
- Promoted projects such as the “TCB Energy Conservation and Carbon Reduction”, “Replace and Reduce the Number of Lightings”, and “Air-Conditioning Equipment Energy Conservation Improvement”. In total, around 1,898,159 kWh of electricity was saved, reducing approximately 899.73 tCO 2 e
- A total of 7.9341 million kilowatt-hours of green electricity have been supplied, and 7,965 renewable energy certificates have been obtained
- 43 environmental sustainability-related education and training sessions were held, attended by up to 6,293 people
- Promoted digitalization, thereby reducing paper usage by 95,801,990 sheets, which is equivalent to a reduction of approximately 689.77 tCO 2 e
- The amount of green procurement has reached NT$95.74 million
- TCB has set up solar photovoltaic power generator facilities at 17 locations since 2015, generating a total of 484,618 kWh of electricity and, reducing approximately 229.71 tCO 2 e
- TCB has replaced fuel-powered scooter with electric scooters and has leased 202 company cars with green marks or energy labels