TCFHC integrates its core values and strategic directions into a comprehensive education, training, and continuing education framework, and develops training roadmaps based on job levels and professional competencies to establish effective career development plans for employees. Through these efforts, the Group aims to cultivate and retain talent, support employees in realizing their career aspirations, and create a win-win situation in which both the Group and its employees grow together.

Diverse Learning and Continuing Education

Employee Education and Training

In order to motivate employees to pursue growth and strengthen professional skills, each year the Group plans internal and external training programs by working with respective training institutions, schools, and government agencies, among others, encourages staff to learn autonomously or take part in external training courses, and holds celebrity speeches from time to time to help boost its people's professional skills through diversified learning channels.

TCFHC continues to provide employees with a comprehensive and sound education and training system built around three major pillars: new employee training, Global Associates (GAs) training, and leadership and managerial capability training. This enables employees to access diversified learning and development opportunities at different stages of their careers. In response to the needs arising from globalization, overseas expansion, and the establishment of bilingual branches, the Group is also actively cultivating well-rounded international talent and providing subsidies for professional certification examinations and foreign language proficiency tests to cultivate talents with an international vision.

To welcome the wave of digital transformation among banks and FinTech, TCFHC proactively implements innovative talent incubation programs. The "Innovation LAB" (CoLAB) was established in 2019 and became the most important hub for the output of TCFHC's innovation talent and new FinTech patents.

Performance Evaluations

To inspire employees to unleash their potential and reinforce the organization's operational efficiency, TCFHC has set up a fair evaluation and reward system, organizing both regular and irregular performance evaluations based on the nature of duties. The performance evaluation results are then used as a reference for future improvement, rewards, or punishments. In recent years, the performance assessment system has been gradually integrated with the SDGs, strengthening the Group's sustainable governance.